Shipping Policy

This Shipping Policy outlines the official shipping rules, processing timelines, delivery standards, and service terms for all orders placed on our official website. This policy applies uniformly to all global customers and covers all portable fan products and supporting peripheral accessories sold in our store. We adhere to standardized, efficient, and transparent global shipping services to ensure every order can be delivered safely and smoothly. By placing an order on our website, you confirm that you have read and fully agreed to the terms of this Shipping Policy.

1. Order Processing Time

All orders will be processed and arranged for shipment strictly in the order of payment confirmation. Our standard order processing and preparation period is 1 to 3 working days. During this period, our team will complete product inspection, packaging, logistics docking and other pre-delivery work to ensure the products are intact and meet delivery standards. Orders placed on holidays or weekends will be processed sequentially on the next working day.

2. Global Delivery Time

We adopt unified global logistics distribution channels for all regions around the world, with no regional differentiated delivery rules. The standard unified delivery time for all global orders is 6 to 12 working days after shipment. The delivery cycle is applicable to all international regions, and there is no accelerated or expedited shipping option for any order.
Please note that the delivery time is the estimated delivery cycle. In individual cases, the delivery progress may be slightly affected by objective factors such as local logistics efficiency, customs inspection and temporary transportation adjustments, which are beyond our control.

3. Free Shipping Service

We provide worldwide free shipping for all products in our store. There are no shipping fees, logistics handling fees, packaging fees or any hidden additional charges for any valid order. All customers can enjoy the zero-shipping-fee service regardless of the order amount and delivery region, bringing customers cost-effective and worry-free shopping experience.

4. Payment & Settlement Currency

All transactions and settlement services on our official website adopt a unified currency standard. All order payments, settlement and related expense calculations are denominated and settled in USD (United States Dollar). The unified currency rule applies to all global orders to ensure consistent, transparent and standardized pricing and settlement rules for all users.

5. Logistics Tracking & Order Update

After the order is successfully shipped, we will update the corresponding logistics tracking information in a timely manner. Customers can check the real-time transportation status of their orders through the official logistics tracking channel. If you encounter problems such as delayed logistics update, abnormal transportation status or order information query during the delivery period, please contact our customer service team for assistance.

6. Delivery Reminders & Precautions

Customers are required to fill in accurate and complete shipping address, valid contact information and other order details when placing orders to avoid delivery delays, package loss or failed delivery caused by incorrect information. Once the package is delivered and signed for successfully, the logistics service of the order will be deemed completed. We will not be responsible for problems such as package loss and damage caused by incorrect address information filled by customers or long-term unclaimed packages.

7. Poli

 

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